Does helping leading organisations achieve world-class performance sound exciting? Well keep reading, because Competitive Capabilities International (CCi) is looking for a seasoned Contract Manager to join our Europe team.
About Competitive Capabilities International (CCi)
At CCi, our mission is to help build efficient and sustainable organisations that empower people to do their best work. With our continuous improvement platform and digital applications, we help businesses unlock greatness in everyone on the journey to world-class performance.
CCi has a 35-year track record of helping leading organisations build competitive capability through maturity-based best practice implementation. We are immensely proud of our continuous improvement solution, TRACC, which has transformed over 3000 supply chains in more than 75 countries.
About this role
The Contract Manager will be responsible for establishing, executing and adherence to a high-level contract strategy. The position will work closely with the European Leadership team to identify commercial opportunities and risks, allowing for planned interventions and maximizing future business opportunities. The Contract Manager will be responsible for the implementation of European contract governance and policy.
This role is a part time (22.5 hours a week role which can be worked over 3-5 days). This is a remote / homebased role with limited travel (up to 20%). We are keen to work around the successful applicants life commitments, work-life balance is important to us at CCi, over half the team in Europe are already working part time. Location ideally in Manchester, London, the Home Counties or Central Scotland but can be based anywhere in the UK.
With this in mind, you will make an impact by:
Creating a high-level contract strategy for the Europe region. Own and drive the implementation of this strategy. Support Business Development to deliver opportunities to extend CCi’s current offering and maximize continued sales opportunities across the product range and geography of offering with existing clients
Being Responsible for contract governance, adherence to CCi Contract Policies (Eg. Work for Hire, Payment terms, Pricing, IP Protection, etc.) Continuously champion revisions and improvements to the contract policy, procedures, and templates to be used for commercial agreements engaging with relevant key internal stakeholders e.g Business Development Director, Key Account Managers and seeking legal advice from CCi external providers on a case-by-case basis
Reviewing commercial client templates and documents to ensure compliance with CCi contract policies.
Supporting the Key Account Managers, Business Development Director and Regional Management when requested with negotiating directly with clients to ensure successful completion of contracts and legal documents
Monitoring contracts by maintaining a contracts database, identifying, maintaining and reporting on “key” meta data points of the Europe Contracts to guide the organization to make the best commercial decisions and anticipate legal and commercial requirements
Generating a sound understanding of the business case and has an appreciation of financial/analytical issues and profit & loss implications relative to contract terms
Providing contractual domain expertise in implementation, execution, and administration
Being responsible to correlate and report on strategy to optimize client contract terms with respect to budgeting and forecasting revenue
Providing contract expertise and support to key account managers to proactively identify and respond to changing client needs
Ensuring all new clients T&C’s are captured in the necessary systems
Proactively manage CCi Partnerships by completing regular contract reviews with partners to ensure relationships are adding value to both partners. Complete all contract administration associated with partnerships. Provide input into selection of potential new partners based on our existing partnerships
Independent Contractor Database management, keep an up to date database of all Independent Contractors start/expiry dates, type of contract, rates etc, proactively share contract end dates with Operations Director and People & Culture Partner to allow for proactive renewals prior to expiry dates
Reviewing legal compliance of all European Independent Contractor contracts in Europe, working with external legal providers on an as needed basis to ensure we are compliant with the countries in which we operate
Updating Independent Contractor Contracts to reflect legal changes across Europe
Managing new IC Contracts, follow CAN document process with Finance to start new Independent Contractors, issuing NDA document and Independent Contract Agreement to People & Culture Partner
Being responsible for establishing regional legal budget and keeping costs within budget
In order to excel in this role, you will need:
BA/BS or AA/AS in Business Administration, Economics, Communications, Engineering, or related field strongly preferred
Minimum 5 years experience in business management and/or contracts management roles
Deep understanding of contract composition, contract governance, contract negotiation strategy, IP Protection and contract lifecycle management
Critical thinking skills and the ability to research and understand legal and financial implications
Previous experience negotiating and executing SOWs, contracts and legal documents
Business acumen, legal risk analysis, financial analysis and legal reporting experience
Experience in business development, sales, account management or client services with a demonstrated track record of building and maintaining relationships with client decision makers outside the company is preferred
Understanding of continuous improvement and operations is preferred
Understanding of supply chain is preferred
Effective communication, negotiation and interpersonal skills to engage with people at all levels outside and inside the company
Exceptional attention to detail, and talent for accuracy and precision
Superior reading, writing and language skills
Excellent presentation, teambuilding, and leadership skills
Proven ability to problem solve and manage conflict
Ability to perform in a complex cross-functional business environment
Possess a global perspective of the business environment and technology
You will be working with
External existing or prospective client contract owner
Key Account Managers
Client Experience team
Regional Leadership team
Regional People & Culture Partner
At CCi we welcome diversity, in your role as Contract Manager you will support Europe across a number of countries, languages and cultures. You will also work with our Central team who are based in Cape Town, South Africa. We are proud of our Global offering and work to continue to evolve our diverse team allowing us continued inclusion. We value each individual voice encouraging curiosity and collaboration. We welcome all applications and will consider any reasonable adjustments in order to support candidates to perform as well as possible during the recruitment process.
To apply for this position, please click here.
Contract Manager - Europe
We have a professional team standing by to answer any questions you may have.
Fill in the form below and we'll get back to you within one business day.