The Digital Content Technical Specialist maintains and updates structured content/documentation and prepares outputs in various formats through the use of the company’s publishing and content management software (MadCap Flare) for use by global blue chip corporations. The Digital Content Technical Specialist drives research, development and the implementation (including testing) of aspects of content management technology in the department and is expected to remain on top of new technology trends including AI and machine learning.
KEY PERFORMANCE AREAS
KPA 1: A well-structured, accessible, content management infrastructure
KPA 2: Correctly styled documents to conform with CCi standards
KPA 3: Technical development of CMS in collaboration with external vendor to generate both product quality and process efficiency in line with global best practices
The ideal candidate will have:
An undergraduate degree or diploma (preferably in Computer Science or a related discipline) will be advantageous.
The job holder will report to the Product Development Architect.
CMS outputs and maintenance
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