Operational Excellence Leadership Insights: In Conversation with FrieslandCampina’s David Cutter
In February 2023, FrieslandCampina began one of the most ambitious operational excellence rollouts in its history. Across 48 manufacturing sites and a global supply chain spanning 30 countries, the business set out to create one consistent way of working. After FrieslandCampina Chief Supply Chain and R&D Officer David Cutter’s presentation at a recent CCi OpEx Leader Insights Webinar (read the key insights here), the session opened up to […]
Scaling Operational Excellence: How to Extend Your Pilot Wins Across the Entire Organization
You’ve run the pilots. The results are in: OEE is up, waste is down, your teams are energized. Leadership is asking the obvious question: why aren’t we doing this everywhere? It’s the right question. But the answer requires more than rolling out the same program to more sites. Scaling operational excellence is a fundamentally different challenge from proving […]
Supply Chain Transformation at Scale: 10 Key Insights from FrieslandCampina
What does it take to drive genuine supply chain transformation across one of the world’s largest dairy cooperatives? And how do you make sure the gains actually stick? In a recent CCi OpEx Leader Insights Webinar, Jim McCowan, Manufacturing & OpEx Leadership Coach at CCi sat down with David Cutter, Chief Supply Chain and R&D Officer at FrieslandCampina, to explore exactly that. What followed was […]
Beyond the Assessment: Designing Your Operational Excellence Transformation Journey
You’ve completed your operational excellence maturity assessment. You know where you stand. Now comes the critical question: what happens next? This is where many transformation programs falter, not from lack of ambition, but from jumping straight into execution without a strategic design. At CCi, we take a different approach. Before rolling out any tools or starting training, we work with you to design a bespoke operational […]
Operational Excellence Maturity Assessment: Find Your True Baseline
Starting an operational excellence program can be daunting, especially if you don’t quite know where to begin. Understanding your true baseline is essential to sustainable success. But in our experience, there is often a significant gap between what organizations perceive and their actual capabilities – along with their readiness for real change. So how do […]
It’s About People: 4 Tips for Sustaining Operational Excellence
Operational excellence isn’t just a set of tools or frameworks, it’s how people work together to improve what they do, every day. Processes, systems, and technology all have a role to play, but without the right mindset and habits, it’s difficult to excel. Organizations that sustain real progress don’t treat improvement as a one-off project, […]